Terms and Conditions and Privacy Policy

Last updated: 14/04/2020

Terms and Conditions

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the http://www.naturescork.com website (the “Service”) operated by Nature's Cork (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Introduction

These terms of use (the “Terms of Use”) apply to the website operated by Nature’s Cork. of 37 Eilat St., Tel Aviv under the domain name: https://www.naturescork.com (the “Website”). The Website is an internet
website constituting a virtual store to purchase products and services by the
users over the internet. Any use of the Website, including any transactions, reservations or the like made through the Website, as well as any information provided directly or indirectly via the Website, shall be regulated in accordance with these Terms of Use as well as Nature’s Cork’s privacy policy.

Any users of the Website (the “User(s)”) must read and confirm the Terms of Use before using the Website. Upon confirmation by a User that he/she has read the Terms of Use, the Terms of Use shall constitute a binding agreement between the User and Nature’s Cork and shall serve as a complete, final and irrevocable confirmation by the User that he/she has read the Terms of Use, understood them and agrees to their content.

Notwithstanding the aforesaid, accessing and/or browsing and/or using the Website, in any manner whatsoever and for whatever purpose, shall also constitute complete irrevocable consent to the Terms of Use. If User does not agree to the Terms of Use, in whole or in part, User is prohibited from visiting or using the Website.

Violation of the Terms of Use may result in blocking the User’s use of the Website, and may also lead to legal proceedings and/or other legal measures brought against the User by Nature’s Cork and/or anyone acting on its behalf and/or any authority and/or other third parties.

We reserve the right to update and/or modify and/or amend and/or add and/or remove portions of these Terms of Use from time to time at its sole discretion, without prior notification. Any change made in these Terms of Use shall apply to all Users automatically whether or not they have consented to the same and it is the User’s sole responsibility to review these Terms of Use from time to time in order to be apprised with any such updates, modifications or amendments.

Nature’s Cork owns or is authorized to use any and all intellectual property rights, whether registered or unregistered, including any and all copyrights, patents (including pending patent applications), trademarks, logos or website designs, in relation to any and all information and/or content and/or any materials posted on or through the Website, including text, design, databases, programs, program codes, images, audio portions, videos, (the “Materials”). Users may not copy, modify, reproduce, publish, broadcast, republish, alter, upload, post, publicly exhibit, transmit, sell, market or otherwise transfer any of the Materials from the Website, whether in whole or in part, without Nature’s Cork’s prior written consent.

For the purpose of these Terms, “User” – any individual including, but not limited to a company, may use the Website, including, but not limited to performing actions through the Website, all subject to complying with the accumulative conditions as detailed below:

  • The User is qualified to perform binding legal actions; in the event you are a minor (under the age of 18) or you are not entitled to perform legal actions without guardian’s approval, you are required to inform your parents and/or legal guardians (“The Parents”) of the provisions in these Terms and to obtain their approval to execute any action of any type within the framework of the Website. The parents are responsible to inform the minors interested in surfing the Website of these Terms and to monitor the minors’ actions so that the minors act pursuant to these Terms. Any action that is performed by the minors through the website constitutes the minors’ and/or the parents’ consent to the provisions in these Terms.
  • The User is a holder of a valid Israeli or international credit card.
  • The User has an active electronic mail address over the internet.

The following headings are for the User’s convenience and orientation purposes and will not serve as an aid to interpreting the Terms.

The Service

The Website offers a variety of content and/or services and/or actions including but not limited to the services detailed below:

  • Creating a “Wish List” – a list of items selected by the User.
  •  Reading various contents.
  • Purchasing products and/or services.
  •  Sharing and sending items from the Website, from the User to his friends and acquaintances via email and/or sharing through social networks.
  • Providing review and/or responses to items and/or contents on the Website that are published on the Website and/or our Facebook page. It is clarified that we are entitled to choose, pursuant to our exclusive and absolute discretion whether to publish or prevent the publication of the review.

We do not undertake that all the Website’s contents and services will be given and/or will be given regularly and continuously through the Website and we will be entitled to change (including but not limited to broadening or limiting) the list of products and/ or content and/or services rendered through the Website, pursuant to our exclusive discretion and without having to give any notice in advance.
The User confirms that our goodwill in our field of activity and that he must refrain from hurting our goodwill including refraining from taking any action on the Website that may prejudice our good name in the public’s eye. In this context, the User undertakes that it will not act in any manner that may prejudice our
goodwill as stated above.

Ordering through our Website
In order to place an order, one must first choose the item or the service, the requested model, color and the size. For each item offered on the Website, a “product page” will be displayed upon which the details pertaining to the item
offered will appear and the sale price (“The Product Page”). Please note that we are entitled to revise the Product Page from time to time and to add or remove items, to remove products that are no longer in stock, to add colors and/or sizes and to update and/or change the item price from time to time. Moreover, it is hereby clarified that the pictures on the Website are solely for illustration purposes, pictures may differ from the actual products themselves,
including but not limited to the colors appearing in the pictures and the details of the items. These differences derive, inter alia from the fact that the products are photographed and displayed on a computer screen.
In order to make a purchase through the Website you will be requested to type in basic details such as your name, address, electronic mail address, telephone number, and credit card number. In order for the order to be handled quickly and hassle-free, you must ensure to remit correct details otherwise we will not be able to guarantee that the order be processed (“Placing the Order”). Please note that if you knowingly submit false details, it may be considered as a criminal offense. Civil and criminal legal measures may be taken against those submitting false details, including but not limited to a claim in torts for damages we sustain due to obstructions relating to the operation of the Website.
Upon placing the order we will run a check pertaining to the credit card details and upon receiving the order confirmation from the credit card companies, and we will deliver appropriate notification to you that the order was approved.
We would like to clarify that the person executing the order will be charged the cost of the product or the service that was purchased by him through the credit card immediately upon concluding the order.

Conditions For Completing The Order:
• The order will only be concluded after completing the order process and after we receive approval from the credit card companies that the charge has been approved in accordance with the work procedures in effect between them and us. In the event a transaction is not approved by the credit card companies – the customer will receive appropriate notification.
• Completing the purchase transaction is also contingent upon the fact that the requested items are in stock at the time the order process is completed. In the event a product is no longer in stock and/or there is a problem will supplying the product, due to whatever reason, we will be entitled to notify you that the order was canceled. Such notification will be delivered to you via electronic mail and/or over the telephone, as we so choose. In such a case, you will have no allegation whatsoever against us and by the mere fact that an order is placed the User waives any such allegation.
• We reserve the right to limit the number of items in each order.

Shipping

Shipping Times

Your order will be delivered by US Postal Service to your local post office within 6-8 working days. You will receive a tracking number you can use to track the location of your package.
Please allow extra days for delivery during times of Israeli holidays, US national holidays, weekends and sales.

We shall not be responsible for any act and/or omission committed by the courier service company, including but not limited to a delay in making the delivery.

Items will be only delivered to the United States of America.

We shall not be obligated to deliver the items to areas having restricted access due to security reasons or due to force majeure events (war, epidemic diseases etc.). We shall not be liable for any delays in deliveries due to security reasons or due to force majeure events (war, epidemic diseases etc.)

In light of the Corona Virus crisis, unfortunately Nature’s Cork cannot commit to supply and delivery times. We apologize for any inconvenience.

The delivery charge will be added to the price of the items stated on the Website.

Customs Fees

Please note that all shipments to destinations outside of Israel may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Please refer to your customs department for guidance.

 

Canceling Orders and Returns:

User may cancel the order in the following manner: (a) by sending a request by email to: sales@naturescork.com; or (b) by contacting Nature’s Cork by telephone at 972-54-5246002. Each such cancellation notice should be made within 12 hours of making the order. Nature’s Cork shall send the User confirmation of such cancellation up to 2 working days after receiving the User’s cancellation notice. In case of cancellation within the above timeframe, Nature’s Cork shall be entitled to charge the User, the lowest of 5% of the order amount or NIS100 as a cancellation fee (“the Cancellation Fee”), using the credit card/PayPal information provided by the User at the time of placement of the order.

Should you decide to return the package, you may do so at your own expense by sending it to our address at 37 Eilat St., Tel Aviv Israel 6684611. If the Products are unused and undamaged, you will be entitled to a refund, with the cancellation fee and shipping costs deducted from the amount paid.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Nature's Cork and its licensors. We own or are authorized to use any and all intellectual property rights, whether registered or unregistered, including any and all copyrights, patents (including pending patent
applications), trademarks, logos or website designs, in relation to any and all information and/or content and/or any materials posted on or through the Service, including text, design, databases, programs, program codes, images,
audio portions, videos, surveys and statistics (the “Materials”). You may not copy, modify, reproduce, publish, broadcast, republish, alter, upload, post, publicly exhibit, transmit, sell, market or otherwise transfer any of the Materials from the Service, whether in whole or in part, without our prior written consent.

Use of the Website and Materials

Users shall only use the Website in accordance with these Terms of Use and for lawful purposes only and shall be prohibited from making use of the Website in the following ways (jointly and severally, the “Unauthorized Use”): (1) for distribution, marketing or promotion; (2) insertion of links on the Website without Nature’s Cork’s prior written consent; (3) making reservations which include incorrect details in whole or in part; (4) making changes and/or modifications to the Website and materials therein or attempting to do so; (5) disrupting and/or interfering with access to the Website, its components, servers and/or network connections and/or attempting to interfere with any use by other Users; (6) requesting or otherwise attempting to harvest, obtain or store Information; (7) disguising the origin of User’s contact information; (8) using any computerized or automatic mechanism in order to collect information from the Website or make reservations through it; (9) violating any requirements, procedures, policies or regulations of networks connected to the Website; (10) in any way that may breach or violate, or attempt to breach or violate, any right of Nature’s Cork or a third party; (11) in any way that may harm, demean and/or slander others or denigrate their good name; (12) in a way that contravenes any law, competent authority or judicial decree; and/or (13) use which violates these Terms of Use.

Nature’s Cork reserves the right, at its sole discretion and at any time, to prevent or limit the use of the Website by any User making Unauthorized Use of the Website as aforesaid, without impairing its right to exhaust other remedies available under applicable law, and without prior notification. In addition, Nature’s Cork shall be entitled to take any legal action, in order to obtain the identity of Users making Unauthorized Use of the Website and shall comply and fully cooperate with any law enforcement authority and/or court order in connection with the same.

Web Crawlers

The Website is intended for individual use, and the use of automated software or programs (colloquially referred to as “web crawlers” or “robots”) to access the Website and download large amounts of data is expressly prohibited. The User acknowledges this is a condition of access, and undertakes not to employ such technology to access the Website. Use of such software constitutes grounds for Nature’s Cork to deny access to the Website.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Nature's Cork.

Nature's Cork has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Nature's Cork shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

While we use reasonable commercial efforts to prepare and provide the services and products on the Service, neither we nor our representatives and/or affiliates shall be liable for any failure or inability to provide such service or product due to any event, condition or circumstances beyond our reasonable control. The Service and our products, are given on an “as is” basis, and without representation, undertaking and/or warranty of any kind, express or implied, including but not limited to any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, compatibility, security or accuracy, non-infringement or otherwise, including time and
performance. Therefore, nothing stated on the Website or in these Terms of Use, reflects our representation or warranty as to the reliability, pertinence, appropriate timing and accuracy of the information, content, items, links and/or graphics of the Service for any purpose. Although we make every reasonable effort to ensure that the information on the Website is as current and correct as possible, the Website may contain certain inaccuracies, omissions or errors. The use of the Website and reliance on the information that appears on it is therefore at your sole responsibility.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. While we uses reasonable commercial efforts to prepare and provide the services and materials on the Website, neither Nature’s Cork nor its representatives and/or affiliates shall be liable for any failure or inability to provide such service due to any event, condition or circumstances beyond our reasonable control. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. We go to great lengths to ensure the accuracy of our website, including prices and stock levels, however, there may be inconsistencies beyond our reasonable control. In the event that the User placed an order for a Product that is not in stock, we will cancel the order and provide a full refund for the Product not in stock. We will fulfill the remaining order for any Products where the ordered amount is in stock at the time of the Order.

Nature’s Cork invests its resources and takes various security steps to prevent invasion of the Website’s computers and/or databases in order to prevent the possible invasion of privacy of Users. However, Nature’s Cork is unable to completely secure its computers and/or the Website’s databases from illegal access and prohibited use of information. Therefore, by using the Website, Users undertake that they will not have any claim and/or recourse and/or lawsuit against Nature’s Cork and/or anyone acting on our behalf resulting from potential unauthorized accessing as provided above and/or exposure and/or use of information from this aforesaid unauthorized invasion of privacy.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Israel without regard to its conflict of law provisions, and the sole venue for adjudication for any and all matters pertaining to the Terms of Use shall be the competent courts in the Tel Aviv district.

Failure to exercise and/or require the strict performance of any provision hereof or to enforce any right with respect thereto shall in no manner affect our right to enforce the same at a later time and shall in no way be construed to be a waiver of such provision or right.

In any event that Nature’s Cork decides to deviate from these Terms of Use, it may do so at its sole discretion and without creating a binding precedent in any form and without obligating it to act in the same manner or in a similar manner in any other case. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision in these Terms of Use is found to be unenforceable, such provision shall be limited or deleted to the minimum extent necessary so that the remaining provisions remain in full force and effect.

The subheadings in these Terms of Use are for convenience only and should not be considered for interpreting any of its provisions.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

The amounts detailed in these Terms of Use include VAT. All prices shown are cash prices in US Dollars ($). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account, according to our reasonable discretion. We will request payment for the full amount on confirmation of your order.

Any amounts set out in any currency in these terms shall be converted to the currency of payment based on the last representative exchange rate published by the Bank of Israel and known at that time of delivery of the Vehicle. In case any payment is made with a non-international credit card or American Express, such payment will be charged in $US or NIS, according to such last representative exchange rate, even if the prices and/or estimated rental cost are displayed in another currency.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at vanessa@naturescork.com.

 

Privacy Policy

Nature's Cork (“us”, “we”, or “our”) operates the Nature's Cork website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.naturescork.com

If you do not agree to the terms set forth in this page, please refrain from using this site and our services.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

We may also collect other information such as your date of birth, identification number, passport number, credit card information. This information will only be collected if you willingly provide it to us when filling out forms on this site, make/cancel an order etc.

The information provided will be used to fulfill your orders or contact you in the event that you requested we do so. It may also be analyzed to create targeted advertising campaigns, as well as used for statistical analysis regarding our sales and the availability of our products. We may also send out promotional emails about our sales and discounts, as well as surveys regarding your customer satisfaction. Should you decide you do not want to receive these emails, you may unsubscribe at any time.

We may also disclose your Personal Information to third parties if you violate the Terms of Use, Terms of Rental, Standard Agreement (as such terms are defined in Our Terms of Use)  and/or any other agreement with Nature’s Cork and/or its representatives or if you use the Website to perform an unlawful act or omission or take any act or omission that may damage Nature’s Cork, its property and goodwill. The authority supervising such activities is the Israeli Privacy Protection Authority, and you have the right to file a complaint to it or any other relevant supervisory authority under and subject to applicable law.

We may also disclose Personal Information to its business partners around the world which offer or advertise our services.

Log Data

We automatically collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Your Rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Information you may contact us with a request and we may charge a small fee for such service. We want to make sure that your Personal Information is accurate and up to date. You may request to correct information you think is inaccurate as well as having your Personal Information transmitted to another controller.

Additionally, if you are located within the European Union (the “EU”), you are afforded specific rights regarding your Personal Information. Subject to eligibility, Users in the EU have the following rights to;

  1. Request a rectification of your Personal Information where the information we hold about you is incorrect or incomplete,
  2. Object to the processing of your Personal Information for direct marketing purposes.
  3. Object to the processing of your Personal Information where our lawful basis for that processing is that such processing is necessary for our legitimate interests but without derogating from our rights to continue processing such Personal Information under any other lawful basis, such as if required in connection with the performance of the Services or if we need to retain such information in connection with any regulatory retention requirement.
  4. Object to an automated decision making (including profiling) in certain circumstances.
  5. Request the erasure of your Personal Information in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for, and there is no compelling reason for us to continue to process or store it (for instance if such retention is required in connection with the Services or under any regulatory retention requirement);
  6. Receive your Personal Information, or ask us to transfer it to another organization.

If you wish to file a request regarding any of the above you may contact us at vanessa@naturescork.com.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate the performance of the Services or any portion thereof, to perform tasks (e.g., without limitation, delivery, marketing, data management, or technical support maintenance services, database management, web analytics and improvement of the Services), to assist us in analyzing how the Website is used and for the purposes described in this Privacy Policy.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

We may also disclose your Personal Information in any dispute, claim, demand or legal proceedings, if any, between the User and Nature’s Cork or anyone on its behalf or to enforce policies, to respond to third party claims or to protect the rights, property, or safety of any third parties.

These third parties may be located in countries other than your own, and we may send them information we receive. These third parties may have access to your Personal Information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. In such cases, these third parties must abide by our data privacy and security requirements and are not allowed to use Personal Information they receive from us for any other purpose. When we transfer Personal Information, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data. We will transfer Personal Information within assuring appropriate and suitable safeguards.

We may transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change.

Governing Law and Jurisdiction

This Privacy Policy will be governed and interpreted pursuant to the laws of the State of Israel without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Tel Aviv, Israel, to the exclusion of any other jurisdiction.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at vanessa@naturescork.com.

Opt-In or Opt-Out

You are always in control of your data and if you choose to receive information from us or others, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to vanessa@naturescork.com. You should be aware, however, that it is not always possible to completely remove or modify information in all our databases and servers, although we will always make reasonable efforts to do so upon your request. Keep in mind that we are unable to have your information removed from the records of any third party, who has been provided with your information in accordance with this Privacy Policy.

Data Retention

Nature’s Cork retains information for no longer than may be necessary for it provide its Services and for its reasonable business needs or as may be otherwise required under applicable law. If you withdraw your consent to us processing your data, we will erase your personal data from our systems (unless the data is required to be retained under applicable law or for Nature’s Cork to establish, exercise or defend against legal claims or it is necessary for the performance of the requested services), and inform other relevant parties to which we have disclosed your information of the erasure request.